iLender Mortgage Experts

We make it happen!

At iLender we put your best interests first and not the Bank - our advice is impartial as all Lenders who we do business with pay about the same in commissions.

Although we are Auckland based Mortgage Brokers, we help customers everywhere in New Zealand and overseas with buying property in New Zealand, as we are very much about online and giving advice here and now!

Arranging your Mortgage is what we are passionate about and we have lots of happy customers and this is shown by the large number of people that come back to us and also refer other customers to us for advice. Quite a few have taken the time to review our services on TradeMe - Over 250 independent reviews, we're TradeMe's number one rated Mortgage Adviser business! We Thank our Customers for their support over the years and for their kind words.


  • Is Independent of any Lender or Bank
  • Has over 20 years experience in the Mortgage market
  • Is the highest rated Broker on TradeMe
  • All Banks with whom we do business, pay about the same so it’s you that matters
  • Does the work at no cost to you (mainstream Bank mortgages)
  • Advises on checking out important stuff like Legal structure, Wills and Insurance
  • Helps First Home Buyers
  • Advises People Moving Upmarket
  • Offers Investment Property Buyers Guidance *Up to 80% still available*
  • Assists with sourcing Bridging and Short term Finance

Number 1 reviewed Mortgage Broker on Trade Me

We are proud to be rated Number 1 on Trade Me. Over 250 customers have expressed their views on Trade Me and recommend us to their friends and family. Call us today to find out why!

We only get paid if we get you a "Yes" - so that's always our main focus!

We take the hard work and worry out of you arranging your own Mortgage.

Saving you time and making the process as easy and simple as possible is what we do every day!

Mortgages and Home loans don't always have to come from a Bank.

We have access to funds from both Banks and non Banks, which means we can help you if you need:

  • a Low Deposit mortgage
  • a Self Employed mortgage
  • a Bad Credit mortgage.

All these can be arranged quickly and simply and are often a ‘means to an end’ in resolving an immediate need. Also it can give you buying time, so that the mortgage you really want (i.e. a Bank mortgage), can be put into place as quickly as possible.

We are members of the PAA (Professional Advisers Association) and are accredited to Banks and Lending institutions throughout New Zealand, as well as having access to Private funds for those ‘out of the square’ situations.

This ensures that you get quality and professional advice.

Jeff Royle Mortgage Broker
Financial Paramedic
Jeff has been arranging mortgages for people for over 20 years. It is something he feels passionate about and this…

Don't just take our word for it...

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Some of the Financial Institutions we work with

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Should you wish to register a complaint...

If you are dissatisfied in any way with our service we want to know about it. We want to get it right for you.

We have a formal internal complaint handling process and will try to reach a satisfactory resolution with you as soon as possible.

Please contact Heather Royle, Director on 09 428 5333.

You can make your complaint verbally, by email or letter.  

We will acknowledge your complaint within 2 days and try to resolve your complaint within 15 working days. We may need to ask you for further information or agree on an extension if the issue is complex, or there are issues outside our control.

If we cannot agree on a resolution you can contact our independent external dispute resolution scheme, Financial Dispute Resolution Service.

Financial Dispute Resolution Service is an external financial dispute resolution scheme approved by the Minister of Consumer Affairs under the Financial Service Provider (Registration and Dispute Resolution) Act 2008.

The Scheme can be contacted at or 0508 337 337.

They will investigate your complaint and work to facilitate an agreed resolution.  If this is not possible the Scheme may make a formal decision which is binding on us, but not you unless you accept the decision. The process is free to you and the Scheme will assist you to lodge your complaint.